Responsible Gaming
Our Commitment to You
At Vegas Stars Casino, we believe that gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We're committed to promoting responsible gaming practices and supporting the wellbeing of our players.
Age Verification
You must be 18 years of age or older to play at Vegas Stars Casino. This is a legal requirement in New Zealand. We take age verification seriously and reserve the right to request proof of identity at any time. If you're under 18, please do not attempt to access our services.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to win back money
- Hiding gambling activities or lying about how much you gamble
- Neglecting work, family, or other important responsibilities
- Feeling anxious, irritable, or guilty about your gambling
- Unable to stop or reduce gambling despite trying
- Borrowing money to fund gambling activities
- Gambling to escape problems, stress, or negative emotions
- Relationships suffering due to your gambling habits
Self-Help Tools
Vegas Stars Casino provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified time period
- Loss Limits: Set a maximum amount you're prepared to lose
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break
- Time-Out: Take a break from gambling for a set period
Contact our customer support team to activate any of these tools.
Support Organizations in New Zealand
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
New Zealand
- Gambling Helpline NZ
Telephone: 0800 654 655 (free, 24/7)
Website: www.gamblinghelpline.co.nz
Free, confidential support for anyone affected by problem gambling - Department of Internal Affairs - Problem Gambling Services
Website: www.dia.govt.nz
Government resources and information about problem gambling support
International Support Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you're experiencing problems with gambling, please seek help immediately. There is no shame in reaching out—support services exist specifically to help you. Contact the Gambling Helpline NZ on 0800 654 655 or visit www.gamblinghelpline.co.nz for confidential assistance.
Remember: Gambling should be fun. If it stops being fun, it's time to get help.